Returns Policy

Returns Policy:

100% satisfaction guarantee policy. If you are not satisfied with your order for any reason, you may return it for an exchange or a full refund within 10 days  in  the original condition as received. We offer FREE RETURNS on Domestic Orders (US, US territories, Alaska Hawaii and Puerto Rico).  

If 10 days have gone by since the date that you received your purchase, unfortunately we can’t offer you an exchange or refund. 

Items must be returned in the condition in which they arrived and in their original packaging.

To be eligible for a return and a full refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. After receiving the product and investigating its originality we will accept the return. 

To complete your return, we require a receipt or proof of purchase and send us an email to: sales@hyphenstore.com

Returns may not be accepted if item if the return conditions are not met. 

 

IMPORTANT: Be sure to review the listing carefully and  reach out to us for any question about the item before purchasing.