Returns

Returns:
If you are not satisfied with your order for any reason, you may return it for an exchange or a full refund within 20 natural days  in  the original condition as received. We offer postage paid return.

If 20 days have gone by since your purchase, unfortunately we can’t offer you an exchange or refund. 

Items must be returned in the condition in which they arrived and in their original packaging.

To be eligible for a return and a full refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. After receiving the product and investigating its originality we will accept the return. 

To complete your return, we require a receipt or proof of purchase.

Returns may not be accepted if item if the return conditions are not met. Please do not send your purchase back to the manufacturer.

Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@hyphenstore.com